Privacy Policy
Hancock Martin values the privacy of our users. Therefore, this privacy policy explains in detail how we use and protect the information we collect when you visit our website, as well as our Help Center, Strategic Partner Portal or other related Hancock Martin sites. Read this privacy policy completely. Please refrain from visiting the site if the terms outlined below are not satisfactory to you.
We reserve the right to change this policy at any time and will list these changes in the updates section of the policy. By reading this notice and visiting the site, you agree that you understand that customers will not be personally notified when this policy changes.
Therefore, we advise our customers to frequently review our privacy policy so that they remain aware of its updates. By using the site, you accept that the posted policy and all its changes apply to your interaction with Hancock Martin.
Information Collected by Hancock Martin
Personal information may be collected by this site in many ways. This information includes:
Personal identifying information like your name, address, email, phone number, age, gender, and other personal data
Server data related to the IP address you used to visit our website, as well as our Help Center, Strategic Partner Portal or other related Hancock Martin media sites, which includes your address, browser, OS, access time, and site activity.
Financial information related to your orders including your payment method and identifying payment information. We rarely store financial information collected for transactional purposes. That information is obtained directly by our payment processor, QuickBooks, LawPay or direct wire from the customer’s financial institution.
Social network data including Facebook and LinkedIn permissions and user information from other networks, provided you log onto our site using one of these media sites.
Mobile device information such as your device ID, model, and location, if you use our site by accessing it through your mobile device.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Use This Information
Our website, as well as our Help Center, Strategic Partner Portal or other related Hancock Martin media sites, uses information collected to:
Manage your account information
Customize ads
Deliver promotions
Email your account confirmation
Manage purchases and payments
Increase site efficiency
Notify you of updates
Offer new products
Monitor and prevent theft
Request your customer feedback
Resolve account disputes
Respond to your service requests
Information Disclosure
Normally, your information stays on our site or stored on a secure platform, such as MyCase. However, below we have listed the situations that may require us to share the information we collect from you:
When required by law, such as for fraud protection
With our third-party providers for payment processing and hosting
With your consent for marketing purposes
When you post comments on the site
To our advertisers, affiliates, and partners
If this site goes bankrupt and data must be transferred
Cookies, Trackers, and Online Ads
We may use cookies, trackers, web beacons, and other technology to customize our website, as well as our Help Center, Strategic Partner Portal or other related Hancock Martin media sites, to improve your experience. We may customize the site using this information. These trackers do not have access to your personal information and can be removed from your browser options.
Information Security
We take technical and administrative precautions to protect your data, but we cannot guarantee its safety against all types of fraud or misuse. If you provide personal information, we cannot verify its total security against all types of interception.
Do-Not-Track
Some browsers offer Do-Not-Track settings to prevent any information from being distributed. Since these settings have not been legally established as standard practice, we acknowledge these settings.
Additional Options
At any time, you may opt to review or change your account settings, including contact information. If you wish to delete your account, you may do so to remove most of your information, however, some identifying information will be retained to prevent fraud.
You may also opt-out of emails and other correspondence from our site at an
Privacy Rights Laws
The United States does not have a specific law protecting online privacy rights. However, there are several applicable laws/regulations that provide some online privacy protection. Please click here to review these laws.
Utah has enacted online privacy protection laws, please click to review Utah’s Online Privacy Protection Laws.
SMS/Text Messaging Program
By providing your mobile phone number and checking the consent box, you consent to receive SMS/text messages from Hancock Martin regarding your account, services, appointments, or other relevant information. Message frequency may vary based on your interaction with our services.
Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier plan.
Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message or contacting Hancock Martin directly. After opting out, you may receive a final confirmation message.
Help: For help, reply HELP to any message or contact our support team at [email protected]
Consent: Your consent to receive text messages is not a condition of any purchase.
Privacy: We value your privacy. For more information on how we collect and use your data, please refer to our [Privacy Policy].
By participating in our SMS/text messaging program, you agree to these terms as part of our Terms of Use.